Hassle-free returns. 30-day postage paid returns
Hassle-free returns. 30-day postage paid returns
Hassle-free returns. 30-day postage paid returns

Shipping Policy

At Fusem Jewels, we're committed to delivering your exquisite jewelry pieces safely and efficiently. Please review our shipping policy to understand our processes and timelines.

  • Shipping Methods and Timeframes
Standard Shipping:
  • • 5-7 business days
  • International Shipping
  • • Available to select countries
  • • Shipping costs and delivery times vary by destination
  • • Customers are responsible for any customs fees, duties, or taxes imposed by their country
  • Order Processing
  • • Orders are typically processed within 1-2 business days
  • • Custom or personalized items may require additional processing time
  • • You will receive a shipping confirmation email with tracking information once your order has been dispatched
  • Tracking Your Order
  • • A tracking number will be provided via email once your order ships
  • • You can track your package's progress on our website using your order number and email address
  • Shipping Restrictions
  • • We cannot ship to P.O. boxes or APO/FPO addresses
  • • Some remote areas may have limited shipping options or longer delivery times
  • Address Accuracy
  • • Please ensure your shipping address is correct at checkout
  • • Fusem Jewels is not responsible for orders shipped to incorrect addresses provided by customers
  • Insurance and Signature Confirmation
  • • All orders are insured against loss or damage during transit
  • • Orders over 10000 require half advance for confirmation upon delivery
  • Delivery Delays
  • • While we strive to meet our estimated delivery times, delays can occasionally occur due to weather, holidays, or other unforeseen circumstances
  • • We are not responsible for shipping delays caused by customs processing for international orders
  • Missing or Damaged Packages
  • • If your package is missing or arrives damaged, please contact our customer service team within 48 hours of the expected delivery date
  • • We will work with the shipping carrier to locate missing packages or process claims for damaged items
  • Holiday Shipping
  • • During peak seasons (e.g., holidays), processing and shipping times may be extended
  • • We recommend placing orders early to ensure timely delivery during these periods
  • Eco-Friendly Packaging
  • • Fusem Jewels is committed to sustainability. We use eco-friendly packaging materials whenever possible
  •  
  • Changes to Your Order
  • • If you need to change your shipping address after placing an order, please contact us immediately
  • • We cannot guarantee changes can be made once an order has been processed
  • Contact Us
  • If you have any questions about our shipping policy or need assistance with your order, please don't hesitate to reach out:
  • Email: fusemjewelss@gmail.com
  • Phone: +923393933389
  • We appreciate your business and look forward to delivering your Fusem Jewels order to you!